• Flat 1000 INR off on products below 25,000
  • 50% off on Making Charges on products above 25,000

Shipping Policy

Felis Jewels is very happy to provide free shipping for each and every order. Product delivery is completely insured and will be delivered on time and in the finest quality. We request you to track the package, in the highly rare case that any damage has taken place in transit.

  1. At Felis, we take care of delivering your valuable products and we partner with trusted and reputed courier vendors.
  2. You will receive the product as per the time given to you at the time of order placing. Delivery time is subjected to factors beyond our hands including unexpected travel delays from courier partners and transportation companies due to weather or strikes.
  3. We dispatch the products the next day from the date you make payment and the same will be delivered in 7-10 days.
  4. When your package is ready to dispatch, we will send you tracking information either through mail or text message.
  5. The shipping policy is applicable for items “In stock” only.
  6. At the time of placing an order, you would need to mention the address and provide other important details of the person who will collect the order. Make sure you have entered the same name as stated in the government authorised ID proof.
  7. At the time of delivery, the recipient will be responsible to collect the product and provide any ID proofs for verification.

Covid Impact Delay in Shipping

The sudden outbreak has created an adverse impact on businesses especially related to deliveries, manufacturing, and other procurements. Therefore, deliveries may take longer than normal time and we appreciate your patience. We are bound to deliver the product as per the government’s latest guidelines. If you live in containment areas, we will be notified via mail once your order is getting processed.

Customer Care

In case you need any help or have any queries/suggestions/feedback

We can be reached at info@felisjewels.com or at +91 9429100065 between 10.30 am to 6 pm, 6 days a week.